Service & Maintenance

We offer extensive service and maintenance to ensure that your flowbot ONE is always updated and performs at its optimal capacity.

Preventive Maintenance

Preventive maintenance keeps the flowbot updated, precise and accurate.

We recommend preventive maintenance of the flowbot every 500 hours of usage or each 12 months.

This should be done by a trained service technician from either Flow Robotics or our distribution partners.

If your have questions about service or preventive maintenance, please reach out to our local distribution/service partner or directly to us on: info@flow-robotics.com

The preventive maintenance is done to: 

  • Maintain the functionality of the robot. 
  • Get the latest software functionality and updates. 
  • Secure the pipetting accuracy by calibration and service. 
  • Prolong the lifetime of the robot. 
  • Prevent unexpected downtime and costs for repair. 

it was a very smooth process. The flowbot ONEs were build according to our needs and installed for us. We have experienced the Flow Robotics team to be very flexible and responsive

Helle Nielsen – Lab technician , Nordic Bioscience

Please do not hesitate to book a meeting to hear more about our service offers.